TY - GEN
T1 - The Effects of the Physical Environment on Employee Wellbeing and Performance
T2 - AHFE Conferences on Physical Ergonomics and Human Factors, Social and Occupational Ergonomics, and Cross-Cultural Decision Making, 2021
AU - Ceylan, Salih
N1 - Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2021
Y1 - 2021
N2 - Healthy built environment is an emerging field of interest in architecture. It possesses various approaches regarding the scale and function of the architectural products. Even though health and safety issues such as emergency situations, fire codes, accessibility, and job security have been a part of spatial organization in architectural design for a long time, current understanding of design reveals that healthy architecture is not only about the absence of disease or infirmity, but also about a state of complete physical, mental and social well-being. It consists of various characteristics like possibility-driven, balanced, user fit, and long-term effective environments. This paper tackles with the characteristics of healthy architecture on an interior scale through a survey on call center interiors. Hypothesis of the paper is that human wellbeing centered design of the built environment in call center interiors contribute to employee performance and commitment. To measure the accuracy of the hypothesis, a survey has been conducted among the employees of a call center in Istanbul, Turkey. The outcomes of the survey are discussed in the discussion and conclusion section of the paper.
AB - Healthy built environment is an emerging field of interest in architecture. It possesses various approaches regarding the scale and function of the architectural products. Even though health and safety issues such as emergency situations, fire codes, accessibility, and job security have been a part of spatial organization in architectural design for a long time, current understanding of design reveals that healthy architecture is not only about the absence of disease or infirmity, but also about a state of complete physical, mental and social well-being. It consists of various characteristics like possibility-driven, balanced, user fit, and long-term effective environments. This paper tackles with the characteristics of healthy architecture on an interior scale through a survey on call center interiors. Hypothesis of the paper is that human wellbeing centered design of the built environment in call center interiors contribute to employee performance and commitment. To measure the accuracy of the hypothesis, a survey has been conducted among the employees of a call center in Istanbul, Turkey. The outcomes of the survey are discussed in the discussion and conclusion section of the paper.
KW - Call center interior spaces
KW - Healthy architecture
KW - Healthy built environment
KW - Wellbeing
UR - http://www.scopus.com/inward/record.url?scp=85112299093&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-80713-9_9
DO - 10.1007/978-3-030-80713-9_9
M3 - Conference contribution
AN - SCOPUS:85112299093
SN - 9783030807122
T3 - Lecture Notes in Networks and Systems
SP - 62
EP - 69
BT - Advances in Physical, Social and Occupational Ergonomics - Proceedings of the AHFE 2021 Virtual Conferences on Physical Ergonomics and Human Factors, Social and Occupational Ergonomics, and Cross-Cultural Decision Making, 2021
A2 - Goonetilleke, Ravindra S.
A2 - Xiong, Shuping
A2 - Kalkis, Henrijs
A2 - Roja, Zenija
A2 - Karwowski, Waldemar
A2 - Murata, Atsuo
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 25 July 2021 through 29 July 2021
ER -
